DigiCom Mumbai 2018 will be held in Mumbai on June 5th, 2018 under the central theme ‘Driving Digital Strategies to Design Customer Experience’. The conclave will discuss and deliberate on different aspects of digital transformation through the business perspective. The event will highlight three important concepts of digital – Content, Strategy & Technology. DigiCom Mumbai 2018 will focus on key digital strategies that are being used and will be used to drive better and stable customer experience.
This event will throw light on How digital technologies can be contributed in delivering better customer experience, How to choose right digital technology, How to monitor and measure key touch points to create a 360-degree view of customer, How digital can play a role to define a seamless multi-channel experience, The importance of delivering personalized experience through digital technologies and The innovation and digital road map.
Digital is one of the major reasons why organizations are changing their business model and adapting to the new marketing reality. This change is purely driven by the customers. Digital transformation is offering businesses an opportunity to the way how businesses are communicating with the customers. Digital transformation is at the centre of this changing business paradigm, making customers a focal point. The new digital technologies have caused a shift in customer expectations, resulting into a new kind of modern buyer.
Date: June 5th, 2018
Venue: Hotel Kohinoor Continental, Mumbai
Registration: Call: 9975964937 or visit http://www.digicommumbai.com