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CA Technologies Study Reveals APIs Contribute to Business Success with Wide Adoption in India

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Advanced Full Lifecycle API Management Is the Solution to Unleash
the True Power of APIs
Hyderabad – September 26, 2017 – Results from the latest CA Technologies (NASDAQ:CA)global study reveal that a majority of surveyed organizations in India recognized the importance of Application Programming Interfaces (APIs) in business growth, with an impressive 91 percent adoption rate.
The study, APIs: Building a Connected Business in the App Economy, examines responses from 1,770 senior business and IT executives worldwide, with 799 from across the Asia Pacific and Japan (APJ) region, on how they are capitalizing on APIs to boost their business in the app economy.
Surveyed organizations in India are seeing APIs having a positive impact leading to better business results across all quantitative KPIs including:
  • Customer satisfaction: 60 percent improvement
  • Transaction volumes: 60 percent increase
  • Partner satisfaction: 58 percent improvement
·         Number of compliance audit failures: 58 percent reduction
According to the study, 85 percent of the Indian firms are confident in the effectiveness of APIs in helping them to differentiate from the competition. This confidence level exhibited by the Indian firms is the highest in APJ, and higher than the average APJ response of 55 percent.
They also reported that APIs help improve qualitative KPIs in the following areas:
97 percent reported improvement in customer experience, the highest rate in APJ
95 percent reported improvement in digital reach
93 percent agreed that APIs help streamline the supply/demand chain
83 percent reported improvement in leveraging third party innovation
Use of Advanced Full Lifecycle API Management
APIs are crucial to success in the application economy. However, simply using APIs is not enough. Effective management of API lifecycle is key to truly reap its benefits from conception to consumption. This full lifecycle approach to API management requires a wide and complex range of capabilities. It demands the ability to connect legacy and current systems; rapidly create APIs in order to safely expose data; integrate this with back-end data and legacy apps; protect these integrations with the right levels of security; accelerate mobile development; and unlock the value of the resulting digital ecosystems through analytics and monetization.
With this in mind, the study’s API management maturity model assesses how far organizations have implemented the tools and technologies, systems and processes, and the capabilities required for full lifecycle API management.
The study found that 55 percent of surveyed organizations in APJ are advanced users of API management. These advanced users are much more confident at being able to differentiate themselves from the competition (81 percent) than basic API management users (50 percent). 74 percent of India respondents are advanced users, second highest across all of APJ countries.
“APIs empower enterprises to quickly modernize legacy architectures, add value to existing IT assets and create new product opportunities or revenue streams. Companies of all sizes, in all sectors, are using APIs to level the competitive playing field, and cope better with the rising volume, scale and volatility of customer-facing apps,” said Animesh Kumar Sahay, senior country director, Sales, Enterprise and Telecom, India, CA Technologies. He further stated that, “it is encouraging to learn that India has very high API adoption rates. The study clearly shows that investing in advanced capabilities throughout the full lifecycle approach to API management results in the greatest value and success."
Resources
·         Plug In and Amp Your Business With APIs - infographic
About the Research/Coleman Parkes
Conducted by Coleman Parkes Research Ltd. in May-June, 2016 and commissioned by CA Technologies, the survey included 1,770 senior business and IT executives from large enterprises, across 21 countries and 10 industry sectors. A total of 799 respondents were from APJ, which covered Australia, China, Hong Kong, India, Japan, South Korea, Indonesia, Malaysia, Singapore and Thailand.
Coleman Parkes, formed in 2000, provides action-focused marketing research on a global scale. The company offers a full research and consultancy service across all markets, while specializing in business-to-business research with a focus on IT, technology and communications research. For more information, please visit http://ift.tt/KCJGhC.
About CA Technologies
CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.
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