Automation, audio streaming, smartspeakers, podcasting, audio search and other technological advancements are of increasing importance to radio, offering as many benefits as they do challenges for modern broadcasters.
As belts tighten and consolidation forces radio stations to seek out new efficiencies and revenue streams, artificial intelligence can be used as a tool for sales and digital teams and programmers.
SMARTSPEAKERS, ASSISTANTS, STREAMING, APPS & MORE
Thanks to advances in machine learning and artificial intelligence, many consumers are more likely to ask their smartphone a question than go to customer service. Fast food restaurants, airports and department stores have all adopted kiosks that can help consumers independently perform tasks that previously required employee assistance.
Additional story at Radio World: https://www.radioworld.com/needtoknow/is-artificial-intelligence-friend-or-foe-to-radio